FAQ
  • Customer Service
  • Delivery
  • Returns and Exchange
  • Jewellery
  • Payment Related Queries
1. I want to see your jewellery. Is there any physical store of yours?

  » No we do not have any physical stores and we do not offer any offline services at the moment.

2. How long have you been in the Jewellery Industry?

  » We are in Gems and Jewellery industry over 30 years so you get assured that the jewellery you are buying is crafted by experienced skills men.

3. What is the best form of Contact?

  » Our Customer care executives are ready to greet your query, simply use any of the given below ways to reach us:
  » Contact No: 1800 3070 0207
  » Email: contact@perrian.com

4. How can you sell your jewellery at such low costs?

  » As we are the direct manufacturers, so discarding the possibility of middlemen like wholesalers, retailers you can get such fine piece of jewellery at such low costs.

5. Can you make jewellery for design of my own?

  » Yes absolutely. Just send us the image of the design you'll like to make. As soon as we get your design our jewel experts will work on the amount of gold & diamonds needed and will get back to you with the approximate price in making that jewellery. To make jewellery of your designs call us on 1800 3070 0207 or email us at contact@perrian.com

Note:

¤ The products that are not covered by the policy statements are listed below:

» Kindly check your product as soon as you received it. If you found any manufacturing fault or any other damage please notify us and we will do it for a replacement or collection on our behalf.

» Any item that has been worn and is in not perfect condition.

» Each diamond which has fallen from the ring or loss is not covered by our return policy and warranty replacement.

» Our advice for you is to please check your item as soon as it arrives and notify us of defects or damage, if any. You can also contact us at 1800 3070 0207 or email address contact@perrian.com

» If you got the delivery of a Ring in a wrong size, then the ring will be resized and sent back to you at no extra cost, once you send the ring back.

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